Frequently Asked Questions
FNQ Vending is the one-stop-shop for all things vending in Cairns and Far North Queensland.
Learn more by reading our frequently asked questions.
Free Installation
Our vending machines are delivered, installed and set-up for of charge.
Simple Service
We provide, quick, easy, and hassle-free vending service solutions.
We Buy Too
If you’re interested in selling a vending machine then contact us.
What are your green credentials?
We follow an environmentally-sensitive approach by recycling all waste, refrigeration gases, and products used in the operation of our business.
Do you charge for vending machine installation?
No. The vending machines are owned by us, and we install, maintain, and restock the vending machines exclusively and tailored to each site.
What are your vending solutions?
Our vending solutions are tailored to each site, and specific needs of your staff, customers, and people. We can customise the mix of products to suit your requirements.
How much does it cost to have a vending machine installed?
Installation, maintenance and servicing of our vending machines are completely free-of-charge. The only ongoing cost for your organisation is the provision of electricity for the machine.
However, all machines we install are extremely energy-efficient. They come with the latest technology, including LED lighting and inert-gas insulation. Accordingly, the energy cost is similar to that of an ordinary fridge.
What do I need to do to have a vending machine installed?
Simply get in contact with us, and we will arrange the rest! We can generally install one or more machines at your premises within 5 working days.
Can we choose what products the machine is stocked with?
Absolutely! As an independent operator we stock the widest variety of products on the market. Where we don’t stock a particular item, we can often still cater to requests within reason.
How can payment be made with your vending machines?
All of our vending machines come fitted to accept Australian coins and notes. For larger sites, we can also fit our vending machines with paywave/credit card payment options.
How frequently do you stock your machines with product?
As often as is needed! Most of our machines are re-stocked at least once a week, and many are re-stocked multiple times a week.
What happens if our machine has a problem?
We have a quick service response time policy, but always endeavour to address the issue as quickly as possible.
Do you sell vending machines?
Yes, we do. We do sometimes have vending machine(s) available for sale.
How much electricity do vending machines use?
Our vending machines require electricity to light up the machine display and keep cold drinks and food refrigerated. All our vending models have inbuilt energy-saving technology to ensure power usage is minimal.
What products do you have?
Our product range includes:
- Drinks
- Snacks
- Chocolates
- Healthy Options
- Combination Vending
- Merchandise Vending
- Coffee Vending
